Once an order is confirmed we will aim to ship within 3-4 weeks. We operate an express delivery service for all customer orders which usually takes 3-5 days once dispatched from our facility.
Yes, all orders will require a signature on arrival. Shipments are sent via FedEx for domestic and international orders.
We accept Visa, Mastercard and American Express. Please email email@example.com if you have any issues with processing the payment.
Yes. For information about our returns criteria, please see our Returns Policy.
Once your order is dispatched you will be sent a confirmation email to notify you together with your tracking number. It will be possible to track your order by visiting the third party website and following the tracking link.
If you wish to cancel your order please contact us immediately via firstname.lastname@example.org. It may be possible to amend your order if it has not been shipped.
The cost of shipping will be calculated at point of payment. Import duty and tax on international orders are not included.
We ship internationally across the following regions, UK, Europe and USA. If you are outside these territories please contact us via email@example.com
Damages are rare. Please inspect your shipment thoroughly on arrival and report any damages to us within five days. Please e-mail firstname.lastname@example.org a member of our team and we will contact you and advise a solution.